As a client manager you will maintain and develop client-business relationships. You will help make the public more aware of a business and bring in revenue. You must have a strong understanding of our products and services. You must be ready to develop creative solutions for existing clients, as well as pursue new clientele opportunities.
Role & Responsibilities:
As a client manager you will serve as a liaison between Apexure and its clients, ensuring excellent customer service and client satisfaction. You will also manage client relationships, develop account plans, and deliver proposals.
- Serve as the lead point of contact for all customer account management matters.
- Build and maintain strong, long-lasting client relationships.
- Negotiate contracts and close agreements to maximize profits.
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
- Collaborate with sales team to identify and grow opportunities.
- Assist with challenging client requests or issue escalations as needed.
Ability to meet/exceed goals and build relationships and teams; customer service, communication, presentation, and negotiation skills.
A bachelor’s degree in business or a related field will be preferred coupled with knowledge of or experience in the web design agency.
4 Year Experience
Full Time
Srinagar